FAQ’s – femea.it

Frequently Asked Questions

Where is my order?

If you’d like to know if your order is ready, please email info@femea.it. We’ll be happy to check your order status and shipping details.

Can I cancel or change my order?

You have 3 days to cancel or change your order. After that, it is not possible to cancel the order.

How can I return a defective item purchased online?

If your bag has a defect that is attributable to Femea, please email info@femea.it with your order number and a description of the defect. Our customer service team will be happy to assist you with your return. If the defect is attributable to Femea, we will cover the shipping costs. Please remember to return the product intact, including tags and protective cover. Otherwise, we will not be able to accept the return.

Where does Femea ship?

Femea ships worldwide. Check shipping costs on the website.

How can I pay for what I purchased?

You can pay with major credit cards and PayPal

I haven't received all my purchased items, what can I do?

Please email info@femea.it with your order number. After checking the item, we’ll send you any missing items at our expense.

Are items in my cart automatically saved?

Items in your cart are reserved for as long as you remain logged in, after which they will be automatically deleted.

I want to stay informed about the latest news and take advantage of discounts. How can I do this?

In which countries can I buy online?

Femea products can be purchased online worldwide.