1.The products for sale on the site www.femea.it are sold and invoiced by Luca Cantele based in Via Val D’aosta 104, 00141 Rome
By purchasing on the site you declare that you fully accept the general sales conditions listed below.
For any information regarding orders, shipments contact our customer service via email: info@femea.it

GENERAL CONDITIONS OF SALE

1. Acceptance of the general sales conditions and conclusion of the contract
The contract stipulated between Lucia Fabiana Scrudato (hereinafter described as FEMEA) and the Customer (ie the subject, a natural person who makes the purchase on the Site, not related to his commercial, entrepreneurial or professional activity) is considered concluded with the acceptance, even partial, of the order by FEMEA. In case of non-acceptance of the order for any reason depending on FEMEA, the same will inform the Customer.

Once the order has been placed, the Customer declares to have read all the information provided to him during the purchase procedure and to fully accept these general conditions.

These Conditions may be printed or saved on a durable medium, in compliance with the provisions of art. 12 of Legislative Decree 70/2003 and by art. 51 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.

2. How to purchase

2.1 The images are purely illustrative of the product published on the site and may differ in color tones and differences in surface defects, each imperfection is synonymous with a handmade product, The sculpture reproduces travertine marble with all its peculiarities including its surface defects.

2.2 The customer will have to request, if they wish. the issue of a tax invoice for the purchase, pursuant to art. 22 D.p.R. n. 633/1972.

2.3 FEMEA will confirm the correct reception of the order by an email sent to the customer’s address, reporting the data entered at the time of the order. We advise you to verify what was written during the compilation of your data so that all the data are correct and give a timely response to Femea in the event of discrepancies of any kind

3. Prices and payment methods
3.1 The prices indicated on the site are to be considered inclusive of taxes and VAT. Any shipping costs or payment fees are in any case communicated in advance to the Customer through the site or these Conditions.

3.2 The following payment methods are envisaged:
(i) PayPal
For the payment the Paypal circuit can be used by the customer according to the specific procedures of the same.

(ii) Credit card
In the case of purchase of goods with credit card payment methods, the transaction can take place through the Paypal secure server or other secure server chosen by Femea
At no stage of the payment will Femea be able to know the information relating to the Customer’s credit card, transmitted via secure connection directly to the site of the bank that manages the transaction. Femea will not store credit card data in any archive and cannot be held liable for fraudulent use by any persons for payment purposes.

(iii) Transfer (only for European Union countries)
In case of purchase by bank transfer, the bank details for payment will be displayed. The shipment of the goods will take place only upon actual receipt of the payment in the bank.

4. Delivery of products and related expenses
4.1 The delivery of the purchased products will be at the address communicated by the customer at the time of the order after the acceptance by Femea of ​​the order and the confirmation of payment. Femea reserves the right to communicate any additional shipping costs for deliveries outside the European community that are not dependent on Femea or the courier chosen by Femea.

4.2 With regard to deliveries requested in countries outside the European Union, any import customs charges will be charged to the recipient. The Customer is therefore invited to contact the customs authorities in his country to verify the costs and any import limits.

4.3 The delivery times indicated by Femea must be considered as purely indicative and a delay with respect to the same, or any delivery made with subsequent fractioned shipments does not entitle the Customer to refuse the delivery itself and to request compensation or compensation.

4.4 Upon delivery of the products, the Customer is required to check:
• that the number of packages delivered corresponds to what is indicated in the transport document.
• that the packaging is intact, not damaged or wet or otherwise altered, even in the closing materials (adhesive tape or metal straps).

Any damage to the packaging and / or the product or the mismatch in the number of packages or indications, must be immediately detected, adding an indication of what was noted on the delivery document of the product to be returned to the courier.
Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 7 days of delivery, according to the procedures set forth in this doc